ICT Managed Services

ICT Managed Services

Managed IT Services

At WELA, we believe in constantly challenging the status quo.

The continued health and maintenance of your business IT infrastructure is of paramount importance – IT is typically the second-largest budget item in a business, making it a vital investment to protect.

Outsourcing the management of your IT is the ideal solution to help you achieve maximum results from your hardware and software, in addition to having access to a large team of skilled technicians.

Apart from the advantages inherent in a service dedicated exclusively to ensuring infrastructure health, there are also significant cost savings associated with allowing a Managed Services provider to handle such operations.

WELA has worked diligently over the past decade to build a trusted and respected track record in the local and global ICT market with services being successfully delivered to both the private and public sectors.

We take pride as a company in the products and services we deliver with the customer satisfaction being the ultimate report card. We collaborate with brands like Cisco Telepresence and Microsoft Teams.

The Advantages of Having Managed IT Services

Improve Performance

Improves the efficiency of your IT infrastructure
and achieves better results

Professional Technicians

Instead of having one person who is in control of your IT, you get a whole team of trained professionals who have experience in various fields

Reduce Costs

Saves you time and money when outsourcing your IT needs to a Professional Team

Our service offerings are as follows:

Networking

LAN

SD-LAN

WAN

 SD-WAN

 Internal Security

 Perimeter Security Services

 Partner OEM’s (Cisco, Jupiter & Fortinet)

Mid-Range Server and Storage

Servers perform centralised functions for your business, whether IT-related or central to your daily operations. When a server develops an issue, it has the potential to adversely affect multiple individuals’ work. Keeping your servers monitored and their hardware healthy prevents unwanted downtime and maintains your operations at optimal levels.

We offer the following:

Design, Deployment, Management and Support

Microsoft software infrastructure Exchange:

    • Azure
    • Office 365 (Complete integration with on-prem systems and security included)
    • Active Directory (all related services i.e DNS, DHCP etc)
    • Exchange
    • SCCM

End User Computing

Design and Engineering

End point Security:

  • Active monitoring
  • OS security patch testing and deployment
  • Anti-virus management
  • Mobile Device Management:
    • AirWatch
    • Microsoft Intune
  • Device encryption
  • McAfee Endpoint Encryption

Hardware servicing and support in conjunction OEM’s.

Want to find out more about this Service?